I’m currently travelling in Guatemala, but it would appear that my sunglasses are travelling more than me. It’s been a bit of a saga, but there is at least a happy ending! Now these are no ordinary sunglasses: they are rather expensive varifocals which is why I was so keen to get them back!!
It all began when we travelled from Lake Atitlán a few hours away from Guatemala City. We were staying at the Hotel Posada Gutierrez and the owner agreed to take us to our next destination for a little more than a minibus transfer, but at a time that really suited us. It was a spectacular journey there but on arrival I somehow left my sunglasses on the back seat of his car. That’s because it wasn’t spectacularly sunny and I had changed into my normal specs without giving any thought about what I had done with my sunglasses. The owner of the hotel was very good about it and agreed to send them with a courier the next day.
The sunglasses were sent with Cargo Expreso but the tracker number wouldn’t work. That meant I had to push my Spanish to its limits with their online chat. The package arrived on our second day at the wonderful Hotel Muchá but, according to the courier, there was nobody at the hotel at the time they had called. That’s as big a lie as he could have told as we know the receptionist was at her desk because we were sat about 10 metres from her. Once they had confirmed it was a “missed delivery” I asked if I could go to the local office and pick the package up. No, they said, as it had been programmed for delivery the next day. That wasn’t good enough as our next transfer was at 10am. They insisted that nothing could be done and even with the help of the receptionist pleading my case they stubbornly refused to help.
10am came and their claim of trying to get it delivered first thing failed as expected. In fact, we arrived at our new digs in Antigua Guatemala at 1.40pm, coincidental with the arrival of my sunglasses at the Hotel Muchá at 1.39pm! The wonderful people at the Muchá used a different courier, Guatex, but there was a slight problem. Deliveries from Quetzaltenango come to Antigua via Guatemala City and there was a chance that they could be delayed in the city overnight meaning delivery wouldn’t be possible until a few hours after our early morning bus to Honduras departs. Fingers crossed and rosary beads counted on a regular basis after that information was received!
All that praying and superstition worked. I tracked the package overnight and was able to collect it at 0915. I have now been reunited with my sunglasses. I have to say thank you to everyone that made this possible, and the boys in the Guatex office in Antigua found it all very amusing! I did have a plan B. That would have involved an Uber to take me to the office in Guatemala City, wait for me to collect the package, then bring me back to Antigua. Thankfully that wasn’t needed as it would have cost me around €100 for the return trip. Still, that would still have been cheaper than claiming off my travel insurance!!
The moral of the story: don’t lose track of your possessions, always have a plan B (use Guatex, not Cargo Expreso) and take out travel insurance!!!!